Frequently Asked Questions

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  • Code Compliance

    • Can the Code Officer enter onto my property to conduct the inspection?

    • Does Wellington ever correct or “abate” the violation?

    • Can Wellington foreclose on the property if the liens are not paid?

    • Can I appeal the Special Magistrate’s decision to the Wellington Council?

    • Can I file an appeal of a decision of the Special Magistrate?

    • If a lien is filed, does it attach to only the property that was the subject of the violation?

    • Will I have to pay a fine

    • What happens if I do not attend the Special Magistrate hearing?

    • What happens if I don’t correct the problem within the time given by the code officer?

    • What do I do if I receive a violation notice?

    • Is the Code Compliance Division required to provide a first notice?

    • What type of notice does the Code Compliance Division provide if a violation is found?

    • What is a Neighborhood Improvement Inspection?

    • How does the Code Compliance Division “select” the properties they inspect?

  • Emergency Management

    • Is there a cut-off date for getting my storm debris curbside?

    • Will my stumps also be collected?

    • Will Wellington arrange for contractors to collect storm debris from my place of business?

    • Why can't Wellington guarantee a truck will come to pick up my neighbor's and my large piles of debris when they know a storm is approaching?

    • Will Wellington contractors come into my yard to collect my large debris so I don't have to transport it to the curb?

    • My fence blew down. Will Wellington pick it up from the curb?

    • I filled my recycle bins with drywall and roof tiles. Why would my hauler keep passing them by instead of emptying them?

    • How do I dispose of roofing shingles or tiles?

    • If our community does not want to wait for Wellington's contractors to collect storm debris and we hire a private contractor, will we get reimbursed?

    • Will there be more damage to my property from the storm debris collection process?

    • The storm debris contractor left a lot of leaves and pine needles when they picked up my large pile. Who is responsible for cleaning that up?

    • Why do I have to separate my yard waste from my construction debris? Can't you pick it up with the same truck?

    • What will Wellington's contractors collect on the first pass?

    • How many times will a contractor collect debris from my home?

    • When is hurricane season?

    • I know Wellington wants all residents to do regular yard maintenance year round but what is the best time for me to do major cutting and/or tree removal?

    • Why shouldn't I put large amounts of vegetation from major cutting at the curb in May when hurricane season doesn't officially begin until June 1st?

    • Does Wellington collect my storm debris or is it FEMA that provides the service?

    • I live in a gated community or on a private road. Will Wellington collect my storm debris?

    • How soon will my regular garbage be collected following a storm?

    • When can we expect to have the first collection of storm debris?

  • Equestrian Master Plan

    • What is Wellington’s Equestrian Community?

  • Fall Festival

    • Can I buy bracelets on the day of the event?

    • Is there an ATM on site?

    • When are the Costume & Pie Eating Contests? Do I need to sign up?

    • Is parking available at the event?

    • What activities need a bracelet?

    • Are there Age Restrictions for any activities?

    • Are pets allowed at Fall Festival?

    • Are the Haunted Hallways scary?

  • Human Resources

    • Where do I apply for employment?

    • How do I claim Veteran's Preference?

    • What is the hiring process?

    • How do I get notified if I have been chosen or not?

    • How long do I need to wait to hear from someone?

    • What is the pay for the position?

    • Will I be told why I did not get the position?

  • Local Business Tax

    • I am 65 years of age, how do I apply for an exempt Local Business Tax Receipt?

    • I am over 65 years of age, applied for, and was granted the over-age exemption and received a renewal. What am I supposed to do with it?

    • Do I need more than one Local Business Tax Receipt?

    • How do I renew my Local Business Tax Receipt?

    • If I have a Local Business Tax Receipt and move to a new location, change business name or ownership, do I need a new Local Business Tax Receipt?

    • Which one do I get first- The Wellington Local Business Tax Receipt or The County Local Business Tax Receipt?

    • How much does a Local Business Tax Receipt cost?

    • I am using a fictitious name (D/B/A). How do I register it with the State Of Florida?

    • My business is a not for profit entity, do I need a Local Business Tax Receipt?

    • I will be charging sales tax for my services. How do I obtain a sales Tax number?

    • Why do I need a Wellington Local Business Tax Receipt and a county Local Business Tax Receipt?

    • Is Wellington’s Local Business Tax Receipt, all that I need?

    • How do I apply for Wellington’s Local Business Tax Receipt?

    • When do I need a Wellington Local Business Tax Receipt?

  • Mosquito Control

    • Will the spray harm my children or pets?

    • How do you know what area has been sprayed?

    • How often may we expect our residence to be sprayed?

    • How is mosquito surveillance conducted?

    • What is the schedule for spraying?

    • Is there a do not spray list?

  • Recreation Weather, Field & Event Alerts

    • What do the different icons mean?

    • I didn't see an answer to my question...

    • I no longer wish to receive email or text notifications...How do I unsubscribe?

    • Can I save extensions in the app so I don't have to search every time?

    • I can't find the app on my iPad...

    • I didn't receive my confirmation text...

    • I didn't receive my confirmation email...

    • Will my email or phone number be shared?

  • Rental Pavilions

    • I don't see an answer to my question...

    • Who do I call if I need assistance on the day of my rental?

    • I need to cancel my pavilion reservation...will I get a refund?

    • Can I have other vendors on site during my pavilion rental?

    • Are Bounce Houses allowed at the pavilions?

    • Do the pavilions provide for water or electricity access?

    • Do I need to be a resident to reserve a pavilion?

    • How far in advance can I reserve a pavilion?

  • Tax Bill

    • Why do I see Wellington Solid Waste AND Solid Waste Authority of PBC on my bill?

    • What is a millage rate?

    • What is the Acme Improvement District that appears on my tax bill?

    • How is my Taxable Value calculated?

  • Utilities FAQs

    • How do I report a water or sewer problem?

    • Who do I call if I have a question about my bill?

    • Who do I call in cases of an emergency?

    • What does a water meter box look like and where is it located?

    • How do I set up an account?

    • What are the current water and wastewater rates?

    • I am away from my house a lot. Is there anything I can do to prevent someone from using my water when I am not there?

    • Why do I still have to pay a monthly fee even though my service is off or no water is used?

    • Where can I pay my bill?

    • How do I transfer service or cancel my account?

    • When do I get my deposit back?

    • I forgot to pay my bill. How long do I have before my water is disconnected?

    • Why is my bill higher than normal this month?

    • Do I need a deposit, if so, when do I get my deposit back?

  • Wellington Amphitheater